Automation and standardization of WhatsApp services for a university – 2CX
Education

Automation and standardization of WhatsApp services for a university

Check how 2CX solutions have automated the process of student attendance through Whatsapp.

Challenge: Automate the WhatsApp service process, using a solution that enables indicator management and provides greater service availability without waiting lines.

Soluções utilizadas:

Digital Agents

Omnichannel

Education

Resultados obtidos

Service

Availability

Increase

in retention rate

Management

of indicators, dashboards, and reports


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